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Cancellation Policy
Please be advised of our 24 hour cancellation policy.
All therapists at Fountains work on an appointment only basis, therefore when you fail to attend your appointment without notice no-one can use this slot which means others lose out.
As it is difficult to fill a cancelled appointment without sufficient notice, appointments cancelled without 24 hours notice and missed appointments/no shows will be charged at 50% of the treatment cost.
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